Data Protection

Ace365 casino Privacy Policy

At ace365 casino, your personal data is something we treat with the utmost care. Find out exactly how we collect, use, and protect it — all the details are right here.

Last Updated: January 2026
Applicable to: ace365casino.ws
SSL Encrypted

This privacy policy applies to the ace365 casino website and mobile app. By using our services, you agree to this Privacy Policy. If you're short on time, make sure you at least understand the key points.

1

Introduction & Commitment

Welcome to ace365 casino. We believe that safeguarding user data is one of the most important responsibilities of a trusted online gaming platform. This Privacy Policy explains what information ace365 casino collects about you, why we collect it, how we use it, and how securely it is stored.

Our privacy policy is built in line with international data protection standards. We never sell your information or share it with third parties without authorization. By playing, betting, or using any service on ace365 casino, you automatically agree to this privacy policy.

Our Commitment: Your information is used solely to improve our services and personalize your experience — nothing more.

2

What Information We Collect

Ace365 casino collects user information through several methods, as detailed below:

Information Provided at Registration

  • Full name and date of birth
  • Mobile number and email address
  • Residential address and country
  • National ID or Passport Number (for KYC verification)
  • Preferred Payment Method Details

Automatically Collected Information

  • IP Address and Geographic Location
  • Device type, operating system, and browser
  • Time spent on site and pages visited
  • Gaming history and betting patterns
  • Transaction History
Type of Information Collection Methods Purpose
Identity Information Registration Form Account Creation & Verification
Payment Information Transaction Processing Deposits & Withdrawals
Device Information Cookies & Logs Security & Service Improvement
Gaming History Automatic Responsible Gaming Monitoring
3

How Your Information Is Used

Ace365 casino uses your information only for lawful and specified purposes. Your data will never be used for any additional purpose without your consent.

  • Account Management: To create, verify, and maintain your account.
  • Transaction Processing: To process deposits, withdrawals, and other financial transactions.
  • Service Improvement: To improve the gaming experience and develop new features.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Legal Compliance: To meet applicable legal and regulatory requirements.
  • Customized Offers: To send you relevant bonuses and promotions based on your preferences.
  • Responsible Gaming: To identify problematic gaming patterns and provide the necessary support.

You can opt out of marketing emails or notifications at any time — either through the Settings page or by contacting our support team.

4

Data Retention & Retention Period

Ace365 casino only retains your information for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

  • Account-Related Information: Retained after account closure 5 Years
  • Transaction History: 7 Years (In accordance with financial regulations)
  • KYC Documents: 5 Years
  • Cookie Data: Automatically deleted at the end of a session or after a set period

Once the retention period expires, ace365 casino permanently deletes all data using secure methods. You may also request early deletion, though certain data may need to be retained due to legal obligations.

5

Data Sharing & Disclosure

Ace365 casino never sells your personal information. However, in certain circumstances, it may be shared with trusted parties:

  • Payment Processor: For processing transactions via approved payment partners such as bKash, Nagad, and Rocket.
  • Game Provider: With licensed gaming software companies, strictly for gaming services.
  • Regulatory Authority: With relevant authorities to fulfill legal obligations.
  • Fraud Prevention: With specialized agencies for fraud detection.

All third parties with whom information is shared are contractually bound to uphold our privacy standards and may not use the data for any other purpose.

6

Cookie Policy

Ace365 casino's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience on the site.

Cookies We Use

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To analyze site traffic and usage patterns.
  • Marketing Cookies: To show you relevant ads based on your preferences.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

7

Your Rights

As an ace365 casino user, you have several important rights regarding your personal data. We respect these rights and are ready to help you exercise them.

Right to Access

You have the right to know what information ace365 casino holds about you and to request a copy of it.

Right to Rectification

If any of your information is incorrect or outdated, you may request a correction at any time.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

Right to Data Portability

You have the right to receive your data in a structured format and to transfer it elsewhere.

Right to Object

You may object to the use of your data for marketing purposes.

8

Children's Privacy

Ace365 casino strictly prohibits access to its services by anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered on ace365 casino, the account will be immediately closed and all collected data will be deleted.

If you believe a minor is using ace365 casino, please contact our support team immediately. We will take prompt action.

9

Security Measures

Ace365 casino uses industry-leading security technology to protect your personal information. Our security framework is regularly updated and audited.

  • 256-bit SSL Encryption: All data transmitted on the site is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Protection against cyber attacks.
  • Regular Security Audits: Audited by independent third-party experts.
  • Payment Data Stored Separately: Card and mobile banking details are never stored on our servers.

Please note that no online platform can guarantee 100% security. Keep your password strong and never share it with anyone.

10

Third-Party Links & Services

Through ace365 casino, you may access certain third-party services such as payment gateways or game provider platforms. These third parties operate under their own privacy policies, and ace365 casino is not responsible for how they collect or use your data.

Every game provider featured in the ace365 casino game lobby is independently licensed and security-audited. Any information shared with them is strictly limited to the delivery of gaming services.

11

Policy Updates

Ace365 casino may update this Privacy Policy from time to time. In the event of significant changes, we will:

  • We will publish the updated policy on this page with a new effective date.
  • We will send a notification to your registered email.
  • A notice will be displayed at login.

Continued use of ace365 casino following any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

12

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact ace365 casino:

Email: privacy@ace365casino.ws
Support: 24/7 Live Chat (available in Bengali)
Website: ace365casino.ws

We will respond within 30 business days of receiving your request. For urgent matters, immediate assistance is available via Live Chat.

Why ace365 casino Is Trusted

Steps We Take to Protect Your Privacy

No Data Selling

Ace365 casino never sells your personal data to third parties. That is our commitment.

End-to-End Encryption

All data on the site is secured with 256-bit SSL encryption, making it unreadable to hackers or any third party.

KYC Protection

Identity verification documents are stored with the highest level of security and used solely for verification purposes.

Regular Audits

Independent security experts regularly audit ace365 casino's systems to identify and address vulnerabilities.

Your Control

You can view, update, or request deletion of your data at any time — simply and easily.

Transparency in Bengali

Instead of complex legal jargon, everything is explained in plain language so you can fully understand what's going on.

Play with Peace of Mind — We've Got You Covered

Now that you know how ace365 casino protects your privacy, join with confidence. Your data is secure and your fun is guaranteed.

For players aged 18 and above. Please play responsibly.

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